Refund policy

A. Instructions on Withdrawal

Introduction

Consumers have the right to withdraw from this contract under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Fatih Demirci, Miss Lima Bridal and Evening Wear, Nürnberger Straße 16, 63450 Hanau, Germany, Tel.: +49 6181 3699363, E-Mail: info@miss-lima.de) by means of a clear statement (e.g., a letter sent by post or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal from this contract.

For this repayment, we will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged fees as a result of this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the fourteen-day period has expired.

You will bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss of value results from handling the goods beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons, if their seal was removed after delivery.

The right of withdrawal does not apply to consumers who, at the time of concluding the contract, do not belong to a member state of the European Union and whose sole residence and delivery address are outside the European Union at the time of contract conclusion.

General Information

1. Please avoid damaging or contaminating the goods. Please return the goods in the original packaging with all accessories and all packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

2. Please do not return goods freight collect.

3. Please note that the above items 1–2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it to us.)

To:

Fatih Demirci

Miss Lima Bridal and Evening Wear

Nürnberger Straße 16

63450 Hanau

Germany

E-Mail: info@miss-lima.de

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods () / for the provision of the following service (*):

 

Ordered on () ____________ / received on () __________________

Name of consumer(s) __________________

Address of consumer(s) __________________

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate

 

Last updated: September 21, 2025, 12:01:22